THE PROCESS FLOW FOR

REPAIR CLAIM

  1. Submit complete claim documents to workshop

  2. Workshop submits claim documents to Insurance Company

  3. Insurance Company assigns adjustor to justify relevance of damage degree and claim amount

  4. Adjustor visits workshop to make assessment

  5. Adjustor prepares report and submits to Insurance Company

  6. Insurance Company approves claim

  7. Workshop starts repair job

  8. Repair completed

  9. Insurance Company makes payment to workshop

  10. Insurance Company evaluates workshop quality based on customer feedback

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